All of our products are made to order unless otherwise stated. Please allow up to 5 business days for your products to be handcrafted before they will be shipped to you. If you require your product by a certain date, please contact us first before making your purchase.
Postage: Unless otherwise stated, Earthside Apothecary uses a flat rate postage of $10 for all products. This will include online tracking via Australia Post and can take up to 10 business days to arrive - depending on your delivery location. Express postage can arranged by contacting us prior to purchse.
Please note that once posted, delivery of your order will be the responsibility of Australia Post. Earthside Apothecary cannot be held liable for delays, damages or losses due to Australia Post's postal service. If you require cover for loss or damage, please contact us prior to purchase.
** If you are a Melbourne local and would prefer to arrange pick-up, you can remove postage by applying the discount 'MELBLOCAL' at the checkout.**
Returns: As we are a small business, we do not offer returns or exchanges for change of mind however, if you find fault upon receiving your order, please contact us immediately.